Working with the Festival Director and Producer, Festival Stewards will assist with the delivery of an enjoyable and safe experience for Festival audiences across outdoor sites and indoor venues.

Festival Stewards

The primary role of a steward is to assist with the delivery of an enjoyable and safe experience for Festival audiences across outdoor sites and indoor venues. We anticipate the greatest need for Outdoor Events Stewards on Saturday 15 September between hours of 8am til Midnight in Reading, Berkshire.
Stewards help the Festival to maintain a high level of customer care and provide practical assistance both inside and outside the venue.

Festival stewards represent a large proportion of those carrying out public roles during the Festival and therefore, as far as the audience is concerned, these individuals are as much the “face” of the Festival as the full-time staff. It is therefore important that Stewards present themselves in a positive and professional manner at all times.

Hours and days of work vary as required by the business (including some weekends)
This job offers the opportunity for of work across September 2nd, 5th – 16th September with a mix of shifts available, but with the days are often long. We are open to shift work too depending on the team recruited.  The work is for people who want to work outside as well as indoors, using their hands as well as their minds.

Person specification:-

We are looking for a team of Stewards who have:
• Ideally 1-2 years minimum experience of Stewarding for outdoor arts events
• Festival Stewards are normally required for approximately four – six hours for a performance but for some events longer hours may be required up to eight to ten hours.
• Excellent communication and interpersonal skills to deal with a range of enquiries from members of the audience
• A flexible and pro-active approach.
• Some events require volunteers to be very hands-on and willing to undertake a variety of basic tasks (for instance, stacking chairs, lifting light and general a-v equipment)

You must
• Be reliable, courteous and honest with a professional attitude to your work.
• Relish working in an outdoors environment
• Be naturally enthusiastic with a positive attitude.
• Be a practical person, good at working with your hands.
• Be eligible to work in the UK.

Core Tasks:
• Help the Festival Team members to set up venues
• Greet the audience upon arrival
• Check tickets of those arriving
• Show audience members to the site
• Answer simple questions from audiences members
• Help to clear the venue at the end of the performance
• Move and help set up festival events equipment – including equipment boxes, cables, tent materials.
• In the event of an emergency, assist the Site Manager as appropriate.
It is desirable that you:
• Live within 30 minutes’ drive of Reading Berkshire, have your own transport to get there or are able to get the train
• Holding a full UK driving license with experience driving vans is a bonus, but not essential.
Rate of Pay: £8 – £10 per hour depending on experience.

Apply

Please send your application to Sarah: sarah@readingthamesfestival.co.uk